Game crashes immediately

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drt
Posts: 1
Joined: Sat Nov 04, 2017 10:18 am

Game crashes immediately

Postby drt » Sat Nov 04, 2017 10:26 am

Hi,

I played EoS on my iPhone and iPad, and my login is bound to facebook and GameCenter.
But then, suddenly I cannot play the game on the iPad:

The game starts, the loading bar runs fine, then I see the town screen for a millisecond and then the game crashes and exits. Maybe at the moment where GameCenter tries to authenticate?

So I played just on the iPhone, but since weeks the error happens there also, now I cannot play at all...
After reinstall and device reset the same issue happens again.

I am pretty sure it has something to do with facebook and GameCenter bound,
maybe because I have to create a so called „temporary“ account every time I reinstall the game, and this new account name does not match the name bound to game center...but I cannot correct/unbind it as long as the game is not starting anymore...

thx, br

User avatar
vicent
Site Admin
Posts: 517
Joined: Tue Jul 28, 2015 2:49 pm

Re: Game crashes immediately

Postby vicent » Thu Nov 09, 2017 3:07 pm

Hi!

Please, contact our support team: http://codigames.com/player-support-faqs/

Send them the name of your pharaoh, and the device modeil you are using, so they can check your account.


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