Constant logouts video upgrade fail - update at end

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ratttt
Posts: 29
Joined: Thu Dec 01, 2016 12:06 am

Re: Constant logouts video upgrade fail - update at end

Postby ratttt » Mon Sep 18, 2017 4:24 pm

Even the latest upgrades, including today's has not resolved.

Anyone from Codi going to respond? I even provided a comprehensive breakdown of the problem.

Lucid
Posts: 6
Joined: Sun Nov 27, 2016 2:47 am

Re: Constant logouts video upgrade fail - update at end

Postby Lucid » Wed Sep 20, 2017 6:02 pm

Agreed. It has gotten worse....the crappy part is if I lose a battle I don't drop. If I win 500k resource battle+ then I am 100% guaranteed to to be kicked out. Winning in general is a kickout of 75% of the time. Random kickouts generally throughout all other aspects of the game (like opening a free chest, cuing a warrior etc...). Can we get a response from the team on this?

User avatar
vicent
Site Admin
Posts: 531
Joined: Tue Jul 28, 2015 2:49 pm

Re: Constant logouts video upgrade fail - update at end

Postby vicent » Tue Sep 26, 2017 8:09 am

I am sorry that you are still experiencing these issues :(

Please, if you have any information that can help us to reproduce the issue, please, share it here.

It would help us to know the device, and iOS version you are using. If you have problems when attacking, please let us know which troops you use. If you can record a video of the problem, send it to the support team.

ratttt
Posts: 29
Joined: Thu Dec 01, 2016 12:06 am

Re: Constant logouts video upgrade fail - update at end

Postby ratttt » Wed Sep 27, 2017 12:14 pm

Vicent,

IOS 10.3.3 now on iPad 32 g with 24G spare.

It crashes regardless of troops used. Plunderers seem to be worse as I can see the video slowing.

It will crash after watching a video then going to battle. I have never managed more than 5 battles before a crash.


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